We ordered one unit to use as an interactive display in a public space. The product works very well and overall met our expectations. Shipping was done via DAP with DHL and arrived exactly as planned. There was a brief moment of confusion when DHL marked it as delivered while it was actually handed to a third party, but this was resolved quickly. Throughout the process, the company contact provided excellent support—fast, helpful replies both before and after purchase. He even shared a picture of the labeled package to confirm the shipping address. Very good customer experience. One note: while we still consider the product good value, it does not come with a genuine Windows license, which we feel should have been stated more clearly. That said, once again, good product, good service, definitely looking forward to coming back

great communication. Product came as described.